👋 Welcome Konbini ! Your Online Asian Food & Pantry Store!

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Customer supportTypically replies within a day

Need help with placing an order, delivery, or something else? Start with our Help Page — or message us anytime for support.

FAQs

Welcome to our help centre! We've put together answers to our most common questions right here. Whether you're curious about our products, shipping, or an existing order, have a browse below.

Still can't find what you're looking for? Please don't hesitate to get in touch and we'll be happy to help.

Payments

Q: What payment methods do you accept?

Q: Can I pay in-store for an online order?

Q: I have a discount code. How do I use it?

Q: Why isn't my discount code working?

Delivery

Q: How much does delivery cost?

Q: Do you offer free delivery?

Q: How can I track my order?

Q: I need to change my delivery address. What should I do?